Effective Date: 01.01.2025
Last Updated: 31.03.2025

At CoversX, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our site, you agree to the terms outlined below.

1. Information We Collect

When you browse our site, place an order, or sign up for our communications, we may collect the following types of personal information:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party payment gateways)
  • Order history and preferences
  • IP address and device/browser information
  • Site usage data (via cookies and analytics tools)

We collect this information to fulfill your order, improve your experience, and communicate with you effectively.

2. How We Use Your Information

Your information helps us:

  • Process and fulfill orders
  • Provide shipping updates and customer support
  • Send promotional emails (if you’ve opted in)
  • Improve website functionality and user experience
  • Detect fraud or abuse
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We may share your data with trusted third-party providers only when necessary to deliver our services, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Email marketing platforms (if you subscribe)
  • Analytics and website performance tools (e.g., Google Analytics)

These partners are required to protect your information and use it only for the purpose we’ve outlined.

4. Cookies & Tracking Technologies

CoversX uses cookies to improve your browsing experience. These cookies help us:

  • Remember items in your cart
  • Understand how visitors use our site
  • Provide relevant product suggestions or promotions

You can disable cookies via your browser settings, but doing so may affect site performance or certain features.

5. Your Rights & Choices

Depending on where you live (e.g., California, the EU/EEA), you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (“right to be forgotten”)
  • Opt out of marketing emails at any time (link provided in every email)

To make a privacy-related request, contact us at [email protected].

6. Data Security

We take data security seriously. Your information is stored securely and processed using SSL encryption and best practices. Payment details are never stored on our servers and are handled exclusively by PCI-compliant third-party platforms.

7. Children’s Privacy

CoversX is not intended for children under the age of 13. We do not knowingly collect or store information from anyone under 13 years of age.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or to comply with regulations. When we do, we’ll update the effective date at the top of this page. Continued use of our site indicates your acceptance of the revised policy.

9. Contact Us

Have questions about this Privacy Policy or how we handle your data?
Reach out to our support team at [email protected].